Donation, Payment & Refund Policy
Thank you for choosing to support our Service and contribute to the maintenance and improvement of our platform. This Payment and Refund Policy is designed to provide you with a clear understanding of the terms and conditions associated with making payments and receiving virtual currency.
1. Voluntary Donations
1.1 Strictly Voluntary
Our Service is provided as a free-to-play platform, and any payments made for virtual currency are entirely voluntary donations. By making a payment, you acknowledge that your payment is a voluntary contribution to support our platform and its services.
Once a payment is made, it is non-refundable. We do not provide refunds for any virtual currency purchases. By making a payment, you voluntarily waive your right to request a refund.
2. Virtual Currency
Virtual currency purchased on our platform is intended to enhance your experience within the platform by allowing you to acquire virtual items or access premium features.
2.2 No Real-World Value
Please note that the virtual currency has no real-world monetary value and cannot be exchanged for cash, goods, or services outside of our Service environment.
3. Service Blocks
3.1 Waiver of Refund Rights
In the event that your account is service blocked or banned due to a violation of our platform rules and policies, you waive any right to request a refund for any virtual currency purchases made.
3.2 Transfer Restrictions
Transferring purchased virtual currency from a service blocked or banned account to another account is not possible. Any virtual currency associated with a blocked or banned account will be forfeited.
4. Currency Exchange Rate and Pricing
4.1 Exchange Rate Disclosure
We transparently disclose the exchange rate between real-world currency and virtual currency.
4.2 Pricing Transparency
Clear pricing information for virtual currency packages, including any applicable taxes or fees, is provided.
5. Third-Party Payment Processors
5.1 Payment Processor Policies
Payments are processed through a third-party payment processor.